Here at Waxaxe we are proud to be a local, independent, family business. Ben is the telephone/email contact, booking appointments and ensuring the clinics run smoothly. Jaine, Ben’s partner and owner, and Emma, Ben’s daughter, work in the clinics doing the ear wax removal. Supporting a family-owned business provides unique advantages and meaningful impacts for customers, employees, and the community. Here's why choosing a family business is beneficial:
Personalised Service
- Stronger Relationships: Family businesses often prioritise building long-term relationships with their customers.
- Customized Solutions: They offer more flexibility to meet individual needs since they are not constrained by corporate policies.
Commitment to Quality
- Pride in Their Work: Family businesses are often built on a legacy of hard work and reputation, which motivates them to provide high-quality products or services.
- Long-Term Vision: Their focus on maintaining the business for future generations drives a commitment to excellence.
Support for Local Communities
- Keeps Wealth Local: Like other small businesses, family-owned enterprises reinvest in the local economy and provide jobs for community members.
- Community Involvement: Family businesses often take an active role in community events and charitable activities.
Authenticity and Trust
- Transparent Values: They operate based on shared family principles, creating an authentic and trustworthy environment.
- Reputation Matters: The business’s name is often tied to the family, so there’s an extra incentive to ensure customer satisfaction.
Stronger Employee Relationships
- Team Atmosphere: Many family businesses treat employees like extended family, fostering a supportive and inclusive work environment.
- Loyalty and Stability: Their emphasis on stability and personal connections often leads to lower employee turnover.
By choosing a family business, you’re not just making a purchase—you’re supporting a legacy and helping strengthen the fabric of your community